A highly experienced Executive who has demonstrated the ability to lead diverse teams of professionals to new levels of success in public and private sector organizations. Strong technical and business qualifications, with an impressive track record of more than 20 years of hands-on experience in program and project management, process improvement, policy analysis and development, and resource management. Proven ability to successfully analyze a program's critical requirements, identify deficiencies and potential opportunities, and develop innovative and cost-effective solutions improving customer service offerings.